Required points
Greeting, needs discovery, naming the price, proposing the next step.
Every call checked, not a sample
Sales script control: AI checks how managers follow the script in every call
Upload your script and Leksta compares every conversation with it: which steps were said, which were missed and where the manager left the plan. No need to change your number or PBX.
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- Script as text, PDF, DOCX or a photo
- Every finding links to the moment in the recording
- Required points and stop words
How do you control sales script compliance?
Upload the script to Leksta and mark the required points. AI compares every call with it, shows completed and missed steps and the completion percentage. Each finding comes with a quote linked to the moment in the recording, so a manager reviews only the calls where the script was not followed.
What you can check in a script
Stop words
A stop-word list: AI flags phrases a manager should not say.
Order of steps
See in which order the manager led the call and which step was skipped.
Completion percentage
The share of script points covered in a call, per manager and per period.
Attention queue
Calls that departed from the script go to a queue: review them first.
Script control: common questions
What are the required points of a sales script and how are they checked?
Required points are what a manager must do in every call: introduce themselves, clarify the need, name the price, agree on the next step. Set them in Leksta and AI marks each one in every call with a quote. Results are shown per point, per manager and per period.
How do I find calls where a manager left the script?
Calls with missed required points or stop words go to the attention queue. Open the queue, pick a call and follow the quote to the exact moment in the recording, so you spend time only on calls that really broke the script.
How does Leksta show a script was followed?
Every call gets a step-by-step check against your script. For each step you see whether it was said, with a quote and a link to the moment in the recording, and the call gets a completion percentage. Calls with missed steps appear first in the attention queue for the supervisor to open.
Check the script on your calls
Send a few recordings and your script and get a review back: which steps were said and which were not.