Leksta
RU
Prices in BYN, excl. VAT

Leksta plans: a fixed monthly fee and a bundle of minutes

No fees for agent seats. Pick a plan by call volume; if you need your own server, we price the installation separately.

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Updated

  • Minutes bundle included
  • No seat fees

How much does Leksta cost?

The cloud Leksta is a subscription with three plans: Team is 329 BYN a month, Department is 1,590 BYN, Contact center is 6,490 BYN. Each fee includes a bundle of minutes, and an extra minute costs 0.09, 0.075 and 0.06 BYN respectively. Prices exclude VAT. Installation on your own servers is priced separately.

Choose a plan by call volume

Pay a fixed amount per month and get a bundle of minutes. If the bundle runs out, extra minutes are billed at your plan's per-minute price.

Team

329 BYN per month

  • 2,000 minutes per month included
  • 0.09 BYN per extra minute
  • 10 GB for recordings and files
  • Automatic call scoring against your checklist: promises and stop-factors
  • One CRM connection: scores and recordings land in the customer card
  • Transcripts and call analysis are stored without a limit
Request a demo

Department

1,590 BYN per month

  • 12,000 minutes per month included
  • 0.075 BYN per extra minute
  • 50 GB for recordings and files
  • Everything in Team
  • Custom access roles, e.g. an agent sees only their own calls
  • Ask the AI analyst about your calls and get a weekly report: up to 200 questions a month
  • Bulk re-scoring of calls after you change a checklist
  • API keys and webhooks for your systems
Request a demo

Contact center

6,490 BYN per month

  • 60,000 minutes per month included
  • 0.06 BYN per extra minute
  • 250 GB for recordings and files
  • Everything in Department
  • A beep over personal data in recordings
  • Staff action log
  • Your own recording retention periods
  • Ask the AI analyst: up to 1,000 questions a month
Request a demo

Own server

by install size

  • Installed on your own servers
  • Closed perimeter with no outgoing traffic
  • Runs on Astra Linux SE 1.8
  • All features of the Contact center plan
Discuss installation

Prices are in Belarusian rubles (BYN) per month, excluding VAT.

Telephony is billed separately: calls go through your PBX or SIP trunk, so you pay your carrier for the connection.

Unused minutes do not carry over to the next month.

How the bill works

  • A fixed monthly fee. It includes your plan's bundle of minutes.
  • Minutes above the bundle. Billed at your plan's per-minute price and added to the monthly invoice.
  • Answered calls only. An unanswered call gives no billable minutes.
  • Telephony is separate. Your number and carrier tariff stay with your carrier.
  • No seat fees. It does not matter how many managers and agents use the console.

Changing plans

A new plan takes effect on the 1st of the next month. We invoice the company each month and you pay by bank transfer.

Own server

If your data cannot leave your perimeter, Leksta is installed on your own servers. The price is set by install size and agreed after a requirements call.

Plan questions

Do the prices include VAT?

No, all prices exclude VAT: our company is a resident of the High-Tech Park.

Is telephony included?

No. Calls go through your PBX or SIP trunk, so you pay your carrier for the connection, as you do today.

Do unused minutes carry over?

No. Bundle minutes are valid for the month and do not carry over to the next one.

How much is a minute above the bundle?

0.09 BYN on Team, 0.075 BYN on Department and 0.06 BYN on Contact center. These minutes are added to the monthly invoice.

When does a new plan start if I change it?

On the 1st of the next month.

How do I pay for the subscription?

The subscription is paid monthly: we invoice your company and you pay by bank transfer.

Is there a fee for agent seats?

No. A plan does not depend on the number of console users.

What about storage for recordings and files?

Plans include space for recordings and files: 10 GB on Team, 50 GB on Department and 250 GB on Contact center. Transcripts and call analysis are stored without a limit.

How much does installation on my servers cost?

It depends on the size of the installation. Request a demo and we will quote it after we discuss your requirements.

What else to see

We will pick a plan for your volume

Tell us how many calls you have per month and which PBX you use. On the demo we show the product and help you choose.

Request a demo